Charges for services & phone calls

Some of our services are inclusive and completely free of charge; others may involve additional costs depending on your choice of plan and how you use the service i.e. international or special rate phone calls, outgoing post and fax charges, a special prestigious virtual address, printed payslips etc. or any use of a particular service which is over and above your inclusive allowance.

As a customer, you are completely in control:-
  • You can check the terms of your chosen plan on your current invoice to find out what is and isn’t included free in your account.
  • Your invoice is updated throughout the business day and shows exactly how much of your free inclusive services you or your employees have already used and how much remains.
  • Existing customers and free trial members can download a full and up-front list of our current plans, inclusive items and charges for all our services from within our billing system.  Please note that some services are POA ('price on asking') as they are tailored specifically to your needs.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How does my contract work?

All of our services are provided on a 30-day monthly rolling contract. We want to give our...

What is 'My Invoice History'?

The Primary Account Holder has full access to their invoice history with us via their Dashboard....

What methods of payment do you accept?

Direct debit   Sign up to direct debit and we'll take payment on your assigned collection...

I’m a ‘Primary Account Holder’. Why can only I contact customer support team? Why not one of my employees/colleagues?

As the person who 'pays the bills', the Primary Account Holder has to be happy with the way that...

EU: Our Policy on Cookies

MyOnlineDesk uses cookies to enhance your experience when visiting our websites.  To use our...

Powered by WHMCompleteSolution