Articles

 Can I keep my existing number?

Enjoy the benefits of the service whilst keeping your current phone number. Transfer your Number...

 Can I send a voice file with my own voice so that you can install for me?

Yes, we’re more than happy to accept your own voice recording and we will install this for a fee....

 Can I use my company phone number as a sales line to receive orders for our products which you process on my behalf?

Yes, we can do that for you. You just need to give us full instructions and access to your...

 How can I keep my BT number, whilst using your service?

Forward your calls from your BT Number To divert your calls, follow these instructions on the...

 How can I keep my Sky number, whilst using your service?

Forward your calls from your Sky Number To Divert All Incoming Calls: Dial star ( * ), 2, 1,...

 How can I keep my Virgin number, whilst using your services?

Before you can divert your calls to us, you'll need to know which colour zone you are in....

 How can I send a fax?

Log into your dashboard and upload a fax to be sent. You will then receive a delivery report to...

 How will I receive a fax?

When your fax arrives, it will be sent to your registered email address as an attachment and also...

 Music on Hold

Music on Hold comes as standard across the MyOnlineDesk services and is used to help you present...

 Telephone Number Included?

Each package provides you with a UK telephone number as standard, though you can decide to use...

 UK Based?

All of our live virtual receptionists are based at our call centre in Newcastle here in the UK...

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